If you haven't heard anything from us regarding your package it's likely we haven't yet received it. Delivery times to back to our team can depend on the service you select when shipping them back to us. If you're in a hurry we recommend using a fast and secure delivery method.
As soon as we receive your SunGods we'll rectify the problem and ship them back out to you within one working day. We use fast worldwide courier services to return them to you (DPD or DHL normally). You'll receive an email from us as soon as they are on their way, including tracking information so you can follow their journey back to you.