What is the SunGod Lifetime Guarantee?
We've built our reputation on high performance products with unrivaled durability. That's why your SunGods are covered by the SunGod Lifetime Guarantee.
The SunGod lifetime guarantee applies to SunGod Classics³™, Renegades™, Sierras™, PaceBreakers™, Revolts™ and Vanguards™ and covers the product...
Does the SunGod Lifetime Guarantee cover lens scratches?
Lens scratches are not covered by the SunGod Lifetime Guarantee. You can purchase replacement lenses through the following links:
SunGod Classics³™ Lens Kits (http://www.sungod.co/shop/lenses/classics3)
SunGod Renegades™ Lens Kits (http://www.sungod.co/shop/lenses/renegades)
SunGod Sierras™ Lens...
I've broken my SunGods, how do I claim on the SunGod Lifetime Guarantee?
Please start the process by submiting a Guarantee Claim using our Return Authorisation Form (http://www.sungod.co/return-authorisation). Once submitted you will hear from our team within two working days.
To submit a claim you will need to have your original order number, and also photos of the...
I've sent my SunGods back to you, have you received them yet?
If you haven't heard anything from us regarding your package it's likely we haven't yet received it. Delivery times to back to our team can depend on the service you select when shipping them back to us. If you're in a hurry we recommend using a fast and secure delivery method.
As soon as we rec...
Can I change the return address on my Guarantee Claim?
Providing you have not received our automated email confirming your SunGods are on their way back to you, you can change your return address. Please email firstname.lastname@example.org with your Return Authorisation Number and your new address so we can get this updated for you.
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Are my SunGod Classics²™ still covered by the Lifetime Guarantee?
Although we have upgraded the Classics²™ to the Classics³™ , your Classics²™ are still fully covered by the Lifetime Guarantee.
To start the process, please submit a Guarantee claim using the Return Authorisation Form ((http://www.sungod.co/return-authorisation)).