I haven't received my order/my order is delayed, can you help?

We're sorry to hear your order is delayed, once despatched you can track the progress of the order through the despatch confirmation email. If this does not help please first contact your courier directly as they will have quick information on the whereabouts or any issues with your order. Please have your parcel number (found through your tracking link) to hand when you contact them.

Contact DPD here
Contact DHL here
Contact Royal Mail here

If you have not received a Despatch Confirmation email within one working day as expected, or the courier cannot help you out please contact us with your order number to hand and we be able to help!

back to Support Home